Human Resources

I want to ask you something before we get into this. Think about the best leader you have ever worked with. Now think about how they handled the hardest conversation they ever had to have with someone on their team. I would wager that is the memory that actually defines them for you, not the strategy offsite, not the quarterly all-hands, not the vision they articulated so well. It is the hard moment. It is always the hard moment. Anyone can lead when the numbers are up and th